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Client Satisfaction

Your satisfaction is our top priority. Want to share your opinion about the quality of our services? Contact our Office for Client Satisfaction or complete the following satisfaction survey.

Office for Client Satisfaction

800, boulevard René-Lévesque Ouest, bureau 500
Montréal (Québec)  H3B 1X9
TTY: dec.satisfaction.ced@canada.ca

How did you hear about us? :

Which business office served you? :

What is your level of satisfaction?

The service offered was easy to access by various means (Internet, telephone, in person, e-mail, mail, fax)

Our hours of operation are convenient

Your requests for information were answered in a reasonable time frame

You were able to easily find the information you were looking for on the CED Web site

You were served in the official language of your choice

Information on the programs and eligibility criteria is clear and easy to understand

The CED's programs correspond to your needs

The information and advice you received met your needs

You were given courteous service

You are satisfied with the service you received

The response time to your request for financial assistance was reasonable

The processing time of your claims was reasonable

The administrative documents from the CED were easy to understand

The CED's procedures were clear and easy to comply with


Optional information

All the information on your business or project, created, retained or collected by Canada Economic Development for Quebec Regions is subject to the Access to Information Act and the Privacy Act.

All feedback received is analyzed with a view to ensuring continuous improvement. When you send us a message, you will receive:

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